Shipping policy

BESEEM - Shipping Policy
Thank you for visiting and shopping at BESEEM (beseem.store). We are dedicated to providing fast and reliable delivery services to our customers across the United Arab Emirates. Please find below the details of our shipping policy:
1. Shipment Processing Time
All orders are processed within 1 to 2 business days.
Orders are not processed, shipped, or delivered on public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via WhatsApp or email.
2. Shipping Rates & Delivery Estimates
Delivery Area: We deliver to all emirates and cities across the UAE.
Estimated Delivery Time: 2 to 5 business days after order confirmation.
Shipping Cost: Free Shipping across the UAE on all orders (Limited Time Offer).
3. Cash on Delivery (COD) Verification
To ensure successful delivery, our support team may contact you via phone call or WhatsApp to verify your exact delivery address and contact number before dispatching the order.
Please ensure someone is available at the provided address to receive the package and make the cash payment.
4. Shipment Confirmation & Order Tracking
Once your order is handed over to our local courier partner, you will receive a shipment confirmation containing your tracking details (if applicable) via email or SMS/WhatsApp.
5. Damages and Issues
If you receive your order damaged or missing parts, please take clear photos or a short video of the package and contact our support team immediately within 3 days so we can arrange a quick replacement.
6. Contact Information
If you have any questions regarding your shipment, feel free to reach out to us:
Email: beseemsupport@gmail.com
WhatsApp / Phone: +92 3137606852